Multilingual AI

Speak to your customers
in their language.

Complete Office Suite can communicate with customers in multiple languages, helping businesses serve a wider audience without needing a separate receptionist for every language.

4 verified languages Automatic language detection Mid-call language switching

Your customer speaks.
Our AI understands.
The voice responds in their language.

Customer calls in English
AI responds in English
Customer switches to French
AI responds in French
Customer switches to Spanish
AI responds in Spanish
Customer switches back to English
AI responds in English

The AI maintains the conversation context while changing language naturally. No restart, no repetition, no separate agent — just one receptionist who speaks your customer's language.

One conversation. Multiple languages.

Watch a customer switch between English, French and Spanish — the AI follows naturally, keeping the appointment and pricing context intact throughout.

Live call — One receptionist, multiple languages Live
👤
Customer · English
Hello, I'd like to book an appointment.

The AI detects the caller's language from speech — not their phone number — and responds naturally. Conversation context and business pricing stay intact across every switch.

Language Explorer

Explore the languages

Every language below is supported by the production voice configuration. Press play to hear a short preview in that language — no microphone needed, no call created.

Verified languages

— tested with real voice calls
English
English
United Kingdom · United States · Australia · Canada
Verified
Voice available Automatic switching Live call verified
Spanish
Spanish
Spain · Mexico
Verified
Voice available Automatic switching Live call verified
French
French
France · Canada
Verified
Voice available Automatic switching Live call verified
German
German
Germany
Verified
Voice available Automatic switching Live call verified

Also supported by the voice model

The ElevenLabs multilingual model can speak these languages. They are not yet verified with live test calls, so preview is not available. Contact us to verify a specific language for your business.

ItalianModel only
PortugueseModel only
DutchModel only
PolishModel only
SwedishModel only
BulgarianModel only
RomanianModel only
ArabicModel only
ChineseModel only
CzechModel only
GreekModel only
FinnishModel only
CroatianModel only
MalayModel only
SlovakModel only
DanishModel only
TamilModel only
UkrainianModel only
RussianModel only
JapaneseModel only
KoreanModel only
HindiModel only
IndonesianModel only
FilipinoModel only
TurkishModel only

Regional voices for a natural experience

Businesses can select appropriate regional voices where available, so customers hear a familiar accent. Only combinations actually supported by the production configuration are shown.

CountryLanguageAccentVoice
United Kingdom
EnglishBritish English Alice
United States
EnglishUS English Bella
Australia
EnglishAustralian English Sarah
France
FrenchFrench Alice (multilingual)
Spain
SpanishSpanish Alice (multilingual)
Germany
GermanGerman Alice (multilingual)

Pricing stays correct in every language

Changing language never changes your business currency. A UK business speaking French still quotes prices in pounds — the AI says "soixante-quinze livres" for £75, not "euros". Currency comes from your business configuration, never from the customer's language. This keeps your pricing accurate and consistent no matter what language the conversation is in.

You're in control of your languages

Configure your primary language, enable additional languages, and toggle automatic detection — all from your business settings. Set a fallback language for when detection isn't confident.

Primary language
The default language your receptionist greets callers in
Supported languages
Additional languages your receptionist can switch to
Auto-detection
Detect the caller's language from speech — not their phone number

Multilingual AI receptionist for modern businesses

A multilingual AI receptionist lets your business answer calls in multiple languages without hiring a separate receptionist for each one. When a customer calls speaking French, Spanish, German or English, the AI detects the language from their speech and responds naturally — keeping the conversation flowing without menus, buttons, or "press 1 for English".

Complete Office Suite uses ElevenLabs' multilingual voice model through Vapi's built-in integration, combined with Deepgram's real-time transcription. The AI doesn't just translate — it understands the conversation context, your business knowledge, and your pricing, and expresses them naturally in whatever language the caller is speaking.

Language switching happens mid-call. A customer can start in English, switch to French to ask about pricing, then switch back — the AI follows each change without losing track of the conversation. This makes it ideal for businesses in multilingual communities, tourist areas, or any business that wants to serve a wider audience without adding staff.

Frequently asked questions

How does the AI receptionist know which language to speak?⌄

The AI listens to the caller's first words and detects the language from their speech — not from their phone number, location, or caller ID. If it is not confident, it politely asks which language the caller would prefer. Once detected, it responds naturally in that language.

Can the AI switch languages mid-conversation?⌄

Yes. If a caller starts in English and switches to French, the AI follows and responds in French. If they switch back to English, the AI switches back. The conversation context — names, booking details, pricing — stays intact across every switch. There is no need to restart the conversation.

Does the voice change when the language changes?⌄

The same ElevenLabs multilingual voice speaks every supported language naturally. The voice identity stays consistent, which feels more like speaking to one receptionist who happens to be multilingual, rather than being transferred to different agents.

Which languages are supported?⌄

The production voice configuration currently supports English, Spanish, French, and German as verified languages — tested with real voice calls. The underlying ElevenLabs multilingual model can speak over 25 additional languages, which are being verified progressively. Only verified languages are advertised with preview buttons on this page.

Does the currency change if a caller speaks a different language?⌄

No. Currency is always determined by the business configuration, never by the caller's language. A UK business speaking French still quotes prices in pounds, not euros. The AI uses natural French wording for the British pound amount, keeping your pricing accurate in every language.

Can I choose which languages my receptionist speaks?⌄

Yes. In your business settings, you can set a primary language, enable additional languages, and toggle automatic language detection. You can also choose a fallback language for when detection is not confident.

One business. One AI receptionist.
Multiple languages. More customers served.

Someone can call your business speaking another language, and the AI can communicate with them naturally. No separate receptionist. No missed calls. No language barriers.