Every potential client, captured
Law firm calls are often from people in stressful situations — a family dispute, a criminal charge, a property chain about to collapse, an employment issue. These callers need to speak to someone immediately, and if they reach voicemail, they'll call the next firm. An AI receptionist answers every call, captures the key details of the matter, and books a consultation with the right solicitor.
Try It Free With Your WebsiteThe challenges solicitors face with phone calls
Urgent legal matters
Some calls can't wait — a police station attendance, a court deadline, a collapsing property chain. Your AI receptionist identifies these and transfers them to the right solicitor immediately.
After-hours enquiries
Legal problems don't keep office hours. Potential clients call in the evening and at weekends. Your AI receptionist captures their details and books a consultation for the next business day.
Capturing case details
Before a solicitor can take on a matter, they need to know the area of law, the key facts, and any deadlines. Your AI receptionist collects this consistently on every call.
Routing to the right solicitor
A family law call shouldn't go to a conveyancer. Your AI receptionist identifies the area of law and books the consultation with the right fee earner.
How an AI receptionist helps solicitors
Identifies urgent matters
Your AI receptionist follows your rules to identify calls that need immediate attention — police station attendance, imminent deadlines, court appearances — and transfers them.
Captures case information
Area of law, key facts, deadlines, caller details, how they found you. The AI receptionist collects everything the fee earner needs before the consultation.
Books consultations
Connected to your solicitors' calendars, the AI receptionist offers available consultation slots and books them with the right fee earner for the area of law.
Answers common questions
Callers ask about your areas of practice, fees, legal aid availability, and office locations. Your AI receptionist answers using your approved firm information.
What it handles for solicitors
Frequently asked questions
Common questions from solicitors about the AI receptionist
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