Stop losing orders because nobody can answer the phone

Friday night. The phone is ringing off the hook, there's a queue at the counter, and your team is up to their elbows in dough. Every missed call is a lost order — and your customers just ring the next takeaway on Google. Your AI receptionist answers every call, reads your menu, takes the order, confirms it with the customer, and sends it straight to your team. In any language. While your team gets on with making the food.

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The challenges takeaways & restaurants face with phone calls

Missing calls during the rush

Friday and Saturday nights are your busiest times — and the times you're most likely to miss calls. Every missed call is a lost order that goes to your competitor. Your AI answers every call, every time.

Language barriers

Not every customer speaks English. When a caller struggles to place an order because of a language barrier, the order is lost. Your AI takes orders in 29 languages automatically.

Can't answer and cook at the same time

Your team can't stop cooking to answer the phone. But every unanswered call is a customer who rings somewhere else. Your AI takes the order while your team makes the food.

Order errors from rushed calls

When the phone is ringing constantly, orders get taken quickly and mistakes happen. Your AI reads every order back to the customer before confirming — so the order is right, every time.

How an AI receptionist helps takeaways & restaurants

Reads your menu

Your AI reads your menu from your website — items, prices, sizes, extras, meal deals, delivery info. You review and approve the menu before it goes live.

Takes the order naturally

The customer calls. Your AI takes their order, asks about sizes and extras, handles collection or delivery, and captures any special instructions — all in a natural conversation.

Confirms before finalising

Before finalising, the AI reads the complete order back to the customer — items, sizes, extras, and total. The order is only confirmed after the customer agrees it's correct.

Sends it to your team

The confirmed order appears in your dashboard with the customer's name, order details, total, and delivery address. Your team sees it and gets on with making it.

Multilingual order taking

A Spanish-speaking customer calls. Your AI speaks Spanish, takes the order in Spanish, and sends it to you in structured form. You don't need to speak the customer's language.

SMS confirmation

After the order is confirmed, the AI sends an automatic text message to the customer in their language, confirming the order has been received.

What it handles for takeaways & restaurants

Phone order takingDelivery ordersCollection ordersMultilingual ordersMenu enquiriesOpening hours and delivery area questionsAllergen enquiries

Frequently asked questions

Common questions from takeaways & restaurants about the AI receptionist

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